This policy explains what personal data BD Media collects when you visit media.bigdomain.my, why we collect it, and what you can ask us to do with it. It is written to meet the requirements of the Personal Data Protection Act 2010 (Malaysia).
BD Media is published by BigDomain Sdn Bhd. That company is the data user responsible for the information described here.
What we collect
| Data | When | Why |
|---|---|---|
| Name and email address | When you submit our contact form or subscribe to our newsletter | To reply to you and, if you subscribed, to send you updates. We do not sell or rent this list. |
| Message content | When you contact us | To answer your query or investigate a correction request. |
| Comment name, email, and IP address | If commenting is enabled on an article | To publish and moderate comments, and to filter spam. Comments are disabled on most articles. |
| Usage data: pages viewed, approximate location, device and browser type, referring source | Automatically on every visit | To understand which articles are read and to keep the site working. |
| Technical data: IP address and security logs | Automatically on every visit | To defend the site against attacks and abuse. |
Cookies and analytics
We use Google Analytics 4 to measure readership. It sets cookies and records an anonymised view of how you reached the site and what you read. We use this only in aggregate; we do not attempt to identify individual readers from it.
You can block or delete cookies in your browser settings at any time. Blocking analytics cookies does not stop you reading the site. You can also install Google’s official opt-out browser add-on if you want to be excluded from Google Analytics across all sites.
Our content delivery and bot protection runs on Cloudflare, which processes your IP address as part of serving the page and filtering malicious traffic.
Who else sees your data
We do not sell personal data. We share it only with the service providers we need to run the publication, and only as far as needed:
- Google — analytics (Google Analytics 4).
- Cloudflare — content delivery, caching, and security.
- Our hosting provider — server infrastructure and backups.
- Our email and newsletter service — delivering messages you asked for.
Some of these providers process data outside Malaysia, including in Singapore, the United States, and the European Union. Where that happens, we rely on the providers’ contractual data protection commitments.
How long we keep it
- Contact form messages: up to 24 months, then deleted.
- Newsletter subscriptions: until you unsubscribe, plus a short suppression record so we do not email you again.
- Analytics data: per Google Analytics retention settings, currently 14 months.
- Server and security logs: up to 12 months.
Your rights
Under the Personal Data Protection Act 2010 you may ask us to:
- tell you what personal data of yours we hold and give you a copy;
- correct anything that is inaccurate or out of date;
- stop using your data for a particular purpose, including marketing;
- stop holding your data, subject to any legal or contractual reason we must keep it.
Requests go to the address below. We may ask you to confirm your identity before acting. We aim to respond within 21 days.
Security
The site runs over HTTPS. Access to the data we hold is limited to staff who need it, and administrative access requires individual accounts. No system is perfectly secure, so we cannot promise that a breach will never happen, but we will notify affected users and the relevant authority where the law requires it.
Children
This publication is aimed at a business audience and is not directed at children. We do not knowingly collect personal data from anyone under 18.
Changes to this policy
If we change how we handle personal data we will update this page and change the date at the bottom.
Contact
Last updated: 12 September 2026